Patient Satisfaction Survey

Last Updated: 29/07/2024

  • Practice GP Survey

    Dear Patients

    Bilton Medical centre values your feedback.

    Please take few minutes to complete Practice Survey.

    How easy is it to get through your GP surgery on the phone?
    How would you describe the service you get from your GP Reception staff?
    In the past 12 months have you booked any appointments online?
    As far as you are aware which services does your surgery provide?
    How easy is it to use your GP Practice website to look for information?
    If the surgery could open longer which times suit you best?
    How satisfied are you with the hours your GP opens?
    How convenient was the appointment you were able to get?
    When would you have liked this appointment to be?
    On this occasion were you offered a choice of appointments?
    Were you satisfied with the choice of appointments?
    How long did it take you to get an appointment?
    How Long after your appointment time did you have to wait to see the clinician?
    What did you do when you did not take the appointment offered?
    How often do you get to speak to your preferred GP when you would like to?
    Is there a particular GP your usually prefer to speak to or see?
    Did the Clinician discuss and involve you in your care plan?
    Were you given enough time?
    Were you listened to?
    Were you treated with care and concern?
    Were any Mental Health needs recognised / understood
    Did you feel as though you had confidence and trust in them?
    Were your needs met?
    Do you suffer from any long term conditions?
    In the last 12 months have you had enough support from local organisations to help with your conditions?
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